Smart city governance and digital platforms: A framework for inclusive community engagement and real-time decision-making

Smart city governance represents a transformative approach to urban management, leveraging digital platforms and advanced technologies to enhance inclusivity, transparency, and efficiency. This paper explores the foundational principles of smart city governance and the critical role of digital platforms in fostering inclusive community engagement. It examines how IoT, AI, and big data enable real-time decision-making, improving resource allocation and responsiveness to urban challenges. Key findings highlight the benefits of integrating technology into governance frameworks while addressing challenges such as ethical concerns, data privacy, and digital accessibility. The paper concludes with policy recommendations for enhancing governance practices, emphasizing the importance of inclusivity, ethical standards, and public-private collaboration. These insights offer a roadmap for developing sustainable, citizen-centered smart cities capable of adapting to future demands.