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Cross-cultural communication in global business

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  • Cross-cultural communication in global business

Jin young Hwang *

University of Edinburgh MA Social Policy and Economics, United Kingdom.
 
Research Article
GSC Advanced Research and Reviews, 2024, 21(03), 457-469.
Article DOI: 10.30574/gscarr.2024.21.3.0481
DOI url: https://doi.org/10.30574/gscarr.2024.21.3.0481
Received on 25 October 2024; revised on 03 December 2024; accepted on 06 December 2024
 
The effectiveness of cross-cultural communication is crucial in today's globalized business environment, where advances in transportation and technology have expanded possibilities for international operations. The importance of cross-cultural communication in overcoming barriers and gaining opportunities within the global business arena is examined. The impact of cultural dimensions, styles of communication, and non-verbal cues on interactions across different cultures is analyzed. Critical elements such as globalization, workforce diversity, decision-making processes, risk management strategies, and conflict resolution techniques are explored to drive home the strategic importance of cross-cultural competence in attaining organizational success.
The study explores the impact of cultural norms, such as individualism versus collectivism, hierarchical structures, and the concept of politeness, on communication practices using theoretical frameworks like Hofstede's cultural dimensions and Hall's high-context and low-context models of communication. Additionally, it evaluates the role of technology and digital platforms in either facilitating or hindering cross-cultural interactions. The research proposes pragmatic strategies, such as cross-cultural training, conflict resolution techniques, and inclusive communication, toward better organizational performance and increased global competitiveness.
This study provides important lessons for enterprises, scholars, and practitioners alike by identifying common barriers, such as linguistic differences and cultural misunderstandings, and by offering practical advice. It is oriented toward an increase in cultural sensitivity and inclusivity that will prepare organizations to navigate cultural complexity, reduce risks, and capitalize on the opportunities in global markets to achieve sustainable development and success.
 
Cross-Cultural Communication; Global Business; Cultural Dimensions; Workforce Diversity; Intercultural Collaboration; Globalization and Market Expansion
 
https://gscarr.gsconlinepress.com/sites/default/files/fulltext_pdf/GSCARR-2024-…

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Jin young Hwang. Cross-cultural communication in global business. GSC Advanced Research and Reviews, 2024, 21(3), 457-469. Article DOI: https://doi.org/10.30574/gscarr.2024.21.3.0481

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